I may be wrong but It looks like he paid an emergency breakdown fee
(see A) instead of taking out the package with battery cover then reporting the breakdown once it kicked in
(see B).
[A]
Can I join if I've already broken down?
If you've
broken down already and you're not a member of the RAC, we can still help you. Simply call 0333 202 1857 to speak to an advisor. You'll become an RAC member and we'll send help to support you. Included in the fee you will pay is an emergency call-out charge which covers you for assistance at the roadside or at home on the day you call along with a 12 month PAYG membership.
If we can't get you going again we'll give you a tow of up to 10 miles to either an address of your choosing or a local garage.
When will my cover start if I buy today?
As long as you haven’t broken down already, your breakdown cover will start as soon as your payment has been accepted.
If you have Standard, Advanced or Ultimate cover, you’ll be covered for roadside and home rescue and a 10-mile tow for the first 24 hours. After 24 hours, your full cover will start (excluding some of our breakdown extras, if you have them).
If you’ve already broken down but you don’t have cover, don’t buy online. Please call 0330 159 8743